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SMS Policy

Last updated: June 9, 2026

Program

Mapthena is a product operated by A Memory Forever, a 501(c)(3) nonprofit organization. Mapthena provides an assisted living facility directory to help families find care options.

Message Types

Facility owners who have claimed their listing on Mapthena receive weekly SMS messages prompting them to update their facility's current room availability and pricing. These are operational notifications only — no marketing or promotional content is sent.

Message Frequency

Messages are sent once per week, typically on Monday mornings.

How to Opt Out

Reply STOP to any message at any time to unsubscribe. You will receive a one-time confirmation message and no further SMS messages will be sent to your number.

How to Get Help

Reply HELP to any message, or contact us at remember@amemoryforever.org.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Mapthena does not charge for SMS messages.

Your Privacy

Your phone number is collected solely for the purpose of sending weekly Mapthena facility update reminders. It will never be sold, rented, or shared with third parties for marketing purposes.

For information on how we collect, use, and protect your personal data, please review our Privacy Policy.

A Memory Forever · 501(c)(3) Nonprofit · support@mapthena.com